Privacy Policy

Last Updated On 10-Sep-2025

This Privacy Policy describes the policies of The Leadership Blueprint, c/o Intercloud9 Ltd, First Floor, Black Country House Rounds Green Road, Oldbury, West Midlands B69 2DG, United Kingdom of Great Britain and Northern Ireland (the), email: hello@theleadershipblueprint.co.uk, phone: 02033551354 on the collection, use and disclosure of your information that we collect when you use our website ( https://www.theleadershipblueprint.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

What We Collect About You

Under the GDPR, we must be transparent about the data we collect, about whom and why we need it. Details of what personal data we collect, about whom, why we collect it, how we use it, the lawful basis, and where appropriate, the condition for processing can be found in the following section. Where we rely on consent as a lawful basis, you have the right to withdraw your consent at any time and can do this by contacting us at hello@theleadershipblueprint.co.uk or 02033551354.

Existing and potential Clients

Data captured: Name, employer name, address, email address, telephone number, job title, communications, financial details – e.g. company card / bank details, behavioural data – e.g. IP address, statistics and reports, website visits etc (see cookie notice for further information).

How We Use Your Information

Purpose for processing:

  • Providing quotes and engaging with you about undertaking TLB
    • Lawful Basis: Contract
    • How long is the data kept for: 2 years after the date of last contact or action
  • Signing contracts for the provision of your place on TLB
    • Lawful Basis: Contract
    • How long is the data kept for: 12 years from the end of the contract / last action
  • Issuing invoices and processing payments for your place on the TLB
    • Lawful Basis: Legitimate Interest
    • How long is the data kept for: 6 years from the end of the fiscal year
  • Communicating with about TLB and the provision of the course.
    • Lawful Basis: Legitimate Interest
    • How long is the data kept for: 3 years after the end of contract / last action
  • Allowing access to our online training portal for online programmes
    • Lawful Basis: Legitimate Interest
    • How long is the data kept for: 3 years after the end of contract / last action
  • Marketing further services and consultancy, sending marketing communications (e.g. emails, newsletters and blogs), tracking behaviours, interactions and engagement to display relevant ads and sending marketing and communications about services and consultancy
    • Lawful Basis: Consent / soft opt-in for marketing comparable services (e-privacy)
    • How long is the data kept for: Email address will be retained indefinitely to ensure that those who opt-out of communications are no longer marketed to. Individuals who opt-out will be added to a suppression list, along with those who stop engaging with communications so they are not contacted in the future, unless they opt-in again

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Analytics

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Your Rights

Under the GDPR you have the following rights in relation to your data. All requests can be made free of charge and we have one month to respond:

  • The right to be informed
    • You have the right to be informed when we collect your personal data from you directly or indirectly from another source.
  • The right of access
    • You have the right to request copies of the data we hold about you.
  • The right rectification
    • You have the right to request that we complete any information about you that you think is incomplete. You also have the right to request that we rectify any inaccurate information that we hold about you.
  • The right erasure
    • Also referred to as the “right to be forgotten”, you have the right to ask us, in certain circumstances, to erase your data.
  • The right to be informed
    • You have the right to be informed when we collect your personal data either directly from you or indirectly from another source.
  • The right to object to us processing your personal data
    • You have the right to object to us processing your personal data in certain circumstances. For example – for the purposes of direct marketing.
  • The right to restrict us processing your personal data
    • You have the right to restrict us processing your data in certain circumstances. This means that we may still be able to hold the data but not process it.

To exercise these rights, you can write to us at hello@theleadershipblueprint.co.uk. We will respond to your request in accordance with applicable law.

How We Store Personal Data

We store your personal data on our internal, paper and digital systems as well as on our Data Processor systems – e.g. Microsoft365, our customer relationship management database, Google Analytics, Zoom, Microsoft Teams, etc.

With Whom We Share Personal Data

We will never sell your personal data. We share your personal data with suppliers and providers – e.g. Data Processors – whose systems software we use (listed in ‘How we store personal data) – and any independent consultants / sub-contractors who we assist us to deliver services to you. In certain circumstances we will be required to disclose personal data. Examples include:

  • In an emergency situation (e.g. life or death) – i.e. to protect the vital interest of an individual(s)
  • In the interest of national security
  • To prevent or detect crime, including the apprehension or prosecution of offenders
  • To prevent serious harm to an individual(s) – e.g. a health and safety concern

How We Keep Personal Data Secure

We have appropriate physical and technical security measures, such as encryption during transit and at rest etc, in place to protect your personal data. We ensure that we have provisions in place to ensure that only authorised persons have access to personal data, that your data is kept secure, and that we have processes and procedures in place to prevent accidental loss, destruction, alteration, unauthorised access or disclosure of your personal data. We have incident and breach processes and procedures in place to deal with a respond to any suspected breaches of your personal data and will notify you and any relevant regulators in the event of a breach where we are required to do so. When engaging independent consultants, sub-contractors and Data Processors, we carry out due diligence to ensure that they employ appropriate levels of security and that they comply with the GDPR.

Transferring Data Internationally (Outside the EEA)

The GDPR places obligations on Data Controllers to ensure that provisions are put in place when data is being transferred outside of the EEA. We carry out due diligence to ensure that, where possible, data is not transferred outside of the UK / EEA. In the event that data will be transferred, or is accessible, outside of the UK / EEA, we will ensure that appropriate safeguards and provisions – as outlined under the GDPR – are in place prior to transferring the data.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Third Party Links & Use Of Your Information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Your Right to Complain

If you are unhappy with how we use your personal data you have the right to us at hello@theleadershipblueprint.co.uk / The Leadership Blueprint, c/o Intercloud9 Ltd, First Floor, Black Country House Rounds Green Road, Oldbury, B69 2DG. You also have the right to complain to the ICO:

  • Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, Telephone: 0303 123 1113